Prime Link Services
Seamless Services & Strong Connections
About Us
Prime Link Services is a Pakistan-based outsourcing company providing reliable, cost-effective backend support services to taxi companies across the United Kingdom. With a commitment to excellence, we deliver seamless communication, efficient dispatch handling, and round-the-clock operational support Founded with the vision to bridge the gap between affordability and quality, Prime Link Services is built on strong values: professionalism, dependability, and customer-centricity. Our team is composed of fluent English-speaking professionals with a deep understanding of UK taxi operations, including systems like Autocab365, iCabbi, and others. We serve as a true extension of your business — helping you scale effortlessly without compromising service quality. Whether you need support during peak hours, full-shift coverage, or 24/7 dispatching, we customize our services to meet your exact requirements.
Our Core Services
24/7 Dispatching & Call Handling
We manage your incoming bookings, driver communication, and dispatch operations around the clock to keep your fleet moving smoothly — day and night.
Customer Support & Admin Assistance
From handling customer queries to managing cancellations, updates, and account notes — our trained staff ensures every interaction is professional and accurate.
Driver Onboarding & Operational Support
We assist in onboarding new drivers, verifying documents, updating profiles, and providing ongoing backend support to maintain smooth daily operations.
Why Choose Us?
6+ Years of Experience & Trust
A proven track record of supporting UK taxi firms with reliability, consistency, and professionalism.
Fluent & Trained Staff
Our agents are proficient English speakers, trained to handle UK-based customer and driver interactions with clarity and confidence.
24/7 Availability
We operate round-the-clock, ensuring your business stays active and supported — even during off-hours and peak times.
Specialized in UK Taxi Systems
Experienced with platforms like Autocab365, iCabbi, and others — for seamless integration into your operations.
Transparent Operations
You'll receive detailed shift reports, real-time updates, and clear communication to stay fully informed.
Flexible & Scalable Services
Whether you need part-time coverage or a full team, our services grow with your needs
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